Platter Damage
Data Recovery
If another lab told you your drive is unrecoverable due to platter damage — get a second opinion from us. We have succeeded where the biggest names in the industry have failed, hundreds of times over. This is what we do. Contact us for your options.
- ✓95%+ Recovery Success: Our proven process has a very high rate of success — even for platter damage cases other labs won't touch.
- ✓FREE Evaluations: Our technicians will evaluate your device and diagnose the issue at no charge.
- ✓Only Pay for Successful Recovery: If the recovery is not successful, you don't pay.
- ✓25+ Years Experience: Established in 1998. We have seen it all. Experience = Results.
Recovery Evaluation
🔒 No Recovery = No Charge. Guaranteed.
Watch Us Recover What Others Gave Up On
These are real cases. Real drives other labs couldn't touch. Watch our technicians walk through the process and deliver results that surprised clients who came to us as a last resort.
Drive written off by two previous labs. Watch our tech recover the data in our cleanroom.
Complete head crash with debris across all platters. We recovered 97% of client data.
Physical trauma and platter warping — a case most labs won't even quote. We delivered.
What "Platter Damage" Actually Means
Hard drive platters are precision-machined discs coated in a magnetic layer thinner than a human hair. When read/write heads contact a spinning platter — due to a head crash, drop, or component failure — the damage can range from microscopic scratches to full platter delamination.
Most labs stop here. They lack the equipment, the donor drive inventory, or the proprietary techniques to proceed. They return the drive and call it unrecoverable.
We don't stop. Every case is assessed individually using cleanroom instruments and 25+ years of pattern experience that no off-the-shelf software can replicate.
Get StartedTypes of Damage We Recover
Head Crash Scratches
Read/write heads physically contact the platter surface, leaving circular or radial score marks. We work around damaged zones to extract all readable sectors.
Platter Delamination
The magnetic coating separates from the substrate. We stabilize and image the platters before further degradation occurs.
Impact & Fire Damage
Physical trauma, heat warping, or debris contamination. Platters that appear destroyed may still hold recoverable data when handled correctly.
Debris Contamination
Magnetic particles shed onto the platter surface during a crash. Cleanroom extraction and ultrasonic cleaning can make the drive workable again.
We Succeed Where Major Labs Have Failed.
We've recovered data for clients who came to us after Ontrack, DriveSavers, and other well-known names returned their drive unrecovered. This is not luck — it's method, equipment, and 25 years of specific experience.
ISO Cleanroom
All platter work is performed in our certified cleanroom. A single dust particle can destroy remaining readable data. We don't cut corners.
25+ Years Experience
We've been doing this since 1998. We've seen every failure mode a hard drive can produce. That depth of experience cannot be faked or fast-tracked.
Physical Damage Specialists
Platter damage is one of the hardest recovery scenarios. Our technicians train specifically on catastrophic physical failure cases — this is our lane.
Deep Donor Library
Compatible donor drives are critical for head swaps and platter transplants. Our extensive inventory means we move faster than shops that have to source parts.
Technician-to-Client
When you call or submit a request, a technician responds — not a call center. You get an honest assessment of your options, right away.
No Recovery, No Pay
If we cannot recover your data, you owe us nothing. No evaluation fee, no diagnostic charge. We only invoice for successful recoveries.
What Happens After You Contact Us
Simple. Fast. Transparent. No jargon, no runaround.
Free Evaluation
Ship or bring us the drive. Our technicians assess it in the cleanroom at no charge with no obligation to proceed.
Honest Diagnosis
We tell you exactly what we found, what we can recover, and what it costs. No surprises, no upsell.
You Approve, We Recover
Approve the quote and we go to work — cleanroom platter operations, head swaps, sector imaging, and file extraction.
Data Delivered
Recovered files are transferred to a new device and shipped back to you securely. You only pay when we succeed.