Have a question about DataLab Recovery? Below are answers to the questions we hear most often about who we are, how we work, our guarantee, and how to get started. If you cannot find what you need, call us at 1-888-943-8328 for a free, no-obligation consultation.
About DataLab Recovery
Who is DataLab Recovery?
DataLab Recovery (Datalab, Inc.) is a professional data recovery company that has been recovering lost and inaccessible data since 2001. Our fully equipped lab is based in Oakland Park, Florida, and we serve customers across the United States and Canada.
What does DataLab Recovery do?
We recover data from failed, damaged, corrupted, or inaccessible storage devices, including hard drives, SSDs, RAID arrays, servers, memory cards, USB drives, and mobile devices. If your files seem lost, we work to get them back.
How long have you been in business?
We have been providing professional data recovery services since 2001, giving us more than two decades of hands-on experience with both legacy and modern storage technology.
Where are you located?
Our data recovery lab is located in Oakland Park, Florida 33334. Local customers are welcome to drop off devices by appointment, and everyone else can mail in using our free prepaid shipping label.
What areas do you serve?
We serve all of Florida, the entire United States nationwide, and Canada. Wherever you are, you can ship your device to our lab for recovery.
Do you work with individuals or businesses?
Both. We help home users, small businesses, large corporations, and government agencies recover critical and irreplaceable data.
Our Guarantee and Pricing
What is your No Recovery, No Recovery Fee policy?
It is simple: if we cannot recover your data, you do not pay a recovery fee. This takes the financial risk out of finding out whether your data can be saved.
Are there any diagnostic or hidden fees?
No. We never charge diagnostic fees and there are no hidden fees. Your evaluation is completely free.
How much does data recovery cost?
The cost depends on the device and the type of failure. You receive a clear, firm quote before any work begins, with no diagnostic fee, and on some media we offer flat fees (for example, flash drives starting at $149 and mobile devices starting at $199).
Do you provide a quote before starting?
Yes. After we evaluate your device we give you an exact price, and no recovery work proceeds until you approve it.
Is there any risk in trying?
There is no financial risk. The evaluation is free, there are no diagnostic fees, and you only pay if we successfully recover your data.
Do you offer a free evaluation?
Yes. Every case starts with a free, no-obligation evaluation, so you know what is recoverable before you commit.
How the Process Works
How does the data recovery process work?
First, request a free consultation by phone or email. Next, send in or drop off your device. We diagnose it, give you a quote, and once you approve, we recover your data and return it to you.
How do I start a recovery?
Call 1-888-943-8328 or request a free consultation online. One of our representatives will reach you within 24 business hours to explain your options.
Do I drop off or ship my device?
Whichever is easier for you. You can drop off at our Oakland Park lab by appointment, or use our free prepaid shipping label to mail it in from anywhere.
Do I need an appointment?
Yes, our lab operates by appointment, so please call before dropping off a device.
Will I be kept informed during the recovery?
Yes. We keep you informed throughout the process, so you are always in control of your case.
Do you offer emergency or rush service?
Yes. For urgent and business-critical situations we offer emergency and priority rush service to get you back up and running as fast as possible.
What We Recover
What types of devices do you recover from?
Hard drives, solid-state drives, RAID arrays and servers, laptops and desktops, memory and SD cards, USB and flash drives, phones and tablets, and more.
Do you recover from both old and new systems?
Yes. Our engineers work with everything from legacy systems to the newest storage technology on the market.
How do I know if my data is recoverable?
Start with our free evaluation. We diagnose your device and tell you exactly what can be recovered before you decide to proceed.
What is your success rate?
We maintain one of the highest data recovery success rates in the nation, although the outcome of any individual case depends on the device and the extent of the damage.
Trust, Security and Contact
Is my data kept confidential?
Yes. We understand how personal and sensitive your data is, and we handle every case with strict confidentiality.
Why should I choose DataLab over other companies?
We combine more than twenty years of in-lab experience, one of the highest success rates in the nation, no diagnostic fees, a No Recovery No Fee guarantee, and pricing that is often a fraction of what other companies charge.
Are you trusted by businesses and organizations?
Yes. We have recovered critical data for businesses, municipalities, and government departments, and we were selected as the exclusive data recovery provider for PCM.
Do you offer a partner or reseller program?
Yes. Our partner program lets IT providers and resellers offer professional data recovery to their own customers with industry-leading commissions.
What if another company already tried?
We can often still help. Stop using the device, avoid further attempts, and contact us so that we can evaluate it.
What are your hours?
We operate by appointment. The best way to reach us is by phone at 1-888-943-8328 or 954-351-0081.
How do I contact you?
Call 1-888-943-8328 (toll free) or 954-351-0081, or request a free consultation online. Our lab is in Oakland Park, Florida.
What makes your lab qualified to recover my data?
Our trained data recovery engineers use advanced tools and proven methods in our fully equipped lab to recover data from physical and logical failures that ordinary software cannot fix.
Still have a question?
Talk to a data recovery specialist – free, with no obligation.
Call 1-888-943-8328Contact Us